Re: LOCKED PANEL

["BDEBJ" <biteme@xxxxxxxxxxx>]

 Brinks will not service the system the customer owns unless
> they resign another 3 year contract.

not true...brinks will service the system at the normal serv charge
which is $50 for the 1st half hour and $20 for each 15 minutes after that.
they do not have to sign any contract at all!!!



 Since the panel is not keypad
> programmable, it is the same as locking the panel out even though the
> customer owns the equipment. There lies the problem. The customer has
> been ripped off.
>
> Angry Man In Gauteng
>
>
>
> > Interesting eh?
>> >
>> > Just for clarification .... when you say "MY system" I'm presuming
>> > that this is a system that you installed and your customer paid for
>> > and you're now monitoring it   ??????
>> >
>> > I'm asking because .....there are those people who say, that after a
>> > panel is paid for, that you should unlock it. That it belongs to the
>> > subscriber. Which .... it seems that this is a case that if Brinks
>> > were to find the panel unlocked, that they'd take it over in a second,
>> > because they;d be the first one there and you'd be SOL at even having
>> > a shot at it.
>
> RHC: If Brinks were the first one on the scene, and they did their
> sales job properly, they probably would get the business. So what !
> Doesn't give the original company the right to lock a board which has
> been SOLD to someone else.
>> >
>> > So, it seems that to the "anti Lockout people"..... locking out a
>> > panel is only good if you keep the account away from a National
>> > company but not alright if it's a small company........ or one that
>> > only thrives on doing takeovers?
>
> RHC: Who gets the business National or otherwise has nothing to do
> with the fact that someone has locked a board that belongs to someone
> else. Frustration at not automatically being given the ongoing service
> business is no excuse to justify doing so
>> >
>> > Funny how that works   ..... huh?
>> >
>> > Must be these "anti lockout people" have some kind of a "thing" just
>> > for the Nationals. Or .... who knows ...... could be that they're just
>> > hypocrites in desguise.
>
> RHC: Yeah...sure.....same old
>
>