Re: Remove a zone from ADT alarm system

[awstoltenberg@xxxxxxx]

On Nov 4, 1:06 pm, tourman <robercampb...@xxxxxxxxx> wrote:
> On Nov 4, 3:26 pm, goT1G...@xxxxxxxxx wrote:
>
> > I have two wireless contacts that are no longer in use due to a
> > remodel.  ADT will not tell me over the phone how to remove the zones
> > that are associated with them.  Instead they want to send a service
> > tech out and charge me for it.  I know this is a simple matter of
> > pressing a few keys and I don't want to shell out close to a hundred
> > bucks for this.
>
> > Does anyone know how to remove these zones that are not in use
> > anymore?  I have a safewatch Pro 3000 EN system.
>
> > PLEASE HELP.  THANKS>
>
> RHC: As much as I dislike the Borg, I have to agree with the other
> posters. Why would you expect them to work for nothing ? And it is not
> a reasonable request for you to ask them to allow you to mess around
> with the software where it's quite likely you would mess things up
> royally ! On the other hand, I don't understand why ADT can't simply
> dial in and disable these zones for you....it would also be cheaper
> for them (and possibly for you, but I wouldn't hold my breath on that
> one....)
>
> You might want to ask them that question.......

1. Most smaller panels are programmed on site so chances are they do
not
have a copy of his system. This is a common practice with most
companies
unless they are propriatary. 2. What are the chances of the system
being hosed
over the phone and nothing working and than what would the cost be.