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Re: Paradise!



Robert L Bass scribbled frantically:

> True.  They seem to have about 100 or perhaps 150 products.  We have
> about 105,000 products.  I assume they're nice folks though I've never
> met them.

I assume they keep the catalogue of products they sell small so they can
offer better service.  In fact, most reputable Dealers do that for the
very same reason.  After all, you can't be an "expert" on every panel.
Heck...  when it comes down to it, you're not even an "expert" on Napco.
  "Attention Burglar! Go Ahead Make My Day!".


>
>> but then I'm sure their customers can at least reach them via their
>> toll free number...
>
> I was curious about that so I called.  They have a nice answering
> machine.  :^)

Oh??  Two things.  First, it's their "dime" (i.e. a toll-free number).
and second, at least the phone gets ANSWERED.  A few people have posted
here trying to contact YOU.  They complain all they get are "busy
signals" and when they do finally get YOUR answering machine, they can't
leave a message because the "mailbox is full".  Emailing you is equally
useless, unless of course it's from someone that happens to be on your
"don't contact me ever" list.


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