Re: Difference between digital phone and VOIP

["Doug" <not@xxxxxxxx>]

I think that the cable systems digital service is closer to traditional
phone service than VoIP, it may be that it just uses a different medium
(cable instead of copper pairs) to transmit the local part of the call from
the subscribers premises to a central office. With VoIP,  everything is
transmitted over the internet and problems arise because of varying speeds
in which the packets are transmitted and received. I'm just speculating
since I don't really know the answer. (RLB-insert stupid comment here).

Doug

--

"JoeRaisin" <joeraisin@xxxxxxxxxxx> wrote in message
news:TK9ci.71$jp3.43@xxxxxxxxxxxxxxx
> Frank Olson wrote:
>> Doug wrote:
>>
>>> I could be wrong but I think that the difference is that cable digital
>>> phone providers use their own cable infrastucture, while  VoIP uses the
>>> public internet
>>>
>>> Doug
>>>
>>
>>
>> I think you may be closer to the truth.  I've had several customers
>> switch to Shaw's Digital Phone...  With no problems on the alarm end (and
>> that includes downloading the panels).
>
> But why does (Cable systems) digital work and VOIP has so many problems?
>
> We don't have any problems with DSL (assuming filters are properly
> applied) and as the name implies - that's digital also.
>
> The downloader guys at CS are griping about not being able to hit digital
> phone customers - but these are the same guys who want a tech to go out to
> a site because the customer keeps answering the phone (they don't bother
> to talk to the customer and explain anything, they want a tech to drive
> out and do all the talking).  They claim there is no difference between
> the cable company's digital phone service and VOIP systems.
>
> I've tried to google it but all the explanations are vague and geared
> towards selling the product.