the police was dispatched to ... the wrong house

[Leo <leoPhx@xxxxxxxxxxxxx>]

Few days ago I was out of town, the central alarm station received an
alarm condition from my house, they reached me by cellphone and
dispatched the police. The police found no signs of break in. When I
got back in town I found:
- no signs of break in, doors / windows locked; alarm panel was ARMED
and not in an alarm-triggered situation.
- the list of events stored in the security panel did not include any
alarms triggered.

I questioned the central station and they confirmed that they received
an alarm report from my panel - or, we should say, from a panel that
relayed my account number. However they said that the report did not
include a caller ID from the phone line the alarm came in.

My questions are:
-is it possible that some other panel is mistakenly/maliciously
programmed with my account number?
-shouldn't a GOOD central station have a way of capturing/verifying
the caller ID of the panel reporting the alarm?
-what are my options now to prevent any future similar occurence?

TIA - Leo