Re: the police was dispatched to ... the wrong house

["Robert L Bass" <RobertLBass@xxxxxxxxxxx>]

> - is it possible that some other panel is
> mistakenly/maliciously programmed with
> my account number?

Yes.  This happens from time to time.

> - shouldn't a GOOD central station have
> a way of capturing/verifying the caller ID
> of the panel reporting the alarm?

Yes.  Any CS worth using will not only record
the Caller ID information.  Their software
should alert the CS operator when a call comes
in that the Caller ID does not match the data
on file for the account.

> - what are my options now to prevent any
> future similar occurence?

Ask the CS if they can/will record and compare
Caller ID data on all future signals.  If they are
not set up to do that, get another company to
monitor the system.

There are several companies offering monitoring
directly to end users at reasonable rates.
Check out both www.911Alarm.com and
www.NextAlarm.com.  Perhaps you can get
better service and save a little $$ as well.  Their
fees run about $8-12 a month.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>