Re: Cox ARRIS Touchstone

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Just got off the phone with Cox, they say that Arris Touchstone is NOT VoIP
(although it looks like it). Tech said it?s a just a SNI..NAT NAU( something
with an N) that is INSIDE the house instead of outside. The outside ones
were dying in the heat. BUT if that?s true I dunno how the hell we?ll get
seizure since they plug it in anywhere in the house and backfeed the lines
that way. AND it runs on AC with a small battery backup built in. If it gets
kicked out of the telco jack we?d be done?same if there was a long power
outage.



I?ll know more on Saturday when we try to fix #1 if we get that working we
are off to #2. This will be a BIG problem as Cox is saying they are
replacing ALL outside digital phone interface boxes with this new thingie.





"alarman" <alarman2000@xxxxxxxxx> wrote in message
news:FNGmh.201442$xM4.172351@xxxxxxxxxxxxxxx
| IME, they don't know didly dick about alarms, line seizure, or much of
| anything else. It's just another way to make a buck, and who gives a good
| crap about the alarm guy?
|
| I am astonished at how many people think that when the trouble light goes
on
| and their phones are dead that the alarm caused it. Cuz the phone guy said
| so.
|
| BTW, I saw Ernie Sunday and he had nice things to say about you.
| js
|
| "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:459b3702$0$10299$815e3792@xxxxxxxxxxxxxxxxx
| > Looks like VoIP, smells like Voip...why are they (they=Cox) telling
people
| > that alarms are no problem on this thing?
| >
| > The first one I tripped on (almost literally) because they cut the
| > incoming
| > lines at the SNI then installed the ARRIS box under a BED on the far
side
| > of
| > the house. It's plugged into the Coax outlet, the AC and also a telco
| > jack...I think they're back-feeding the house phones that way...FREEKIN'
| > WHY????
| >
| > Alarm does not transmit over it.
| >
| >
| >
|
|