Re: recommendations for a CS

[Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Bob La Londe wrote:
> "Shinola" <piss@xxxxxx> wrote in message
> news:annft2p34lvh8t4n3v4rnn7nme635h55r2@xxxxxxxxxx
>
>>What CS would you recommend for a new alarm co?
>
>
> First off get your own toll free line(s).  Then you aren't stuck with
> a
> programming nightmare down the road if you don't like how things work
> with a
> CS.  Inter-Tel is a pretty good company for this.
>
> Arizona Security Controls is about as good as it gets for price and
> service.
> Their are a couple cheaper stations, but you get what you pay for.
> There
> are also a lot of more expensive stations that just don't deliver like
> Az
> Security does.  Joe Lucia is in charge of their automation and
> programming
> and he is really responsive to ideas for future functionality.
>
> They have one of the best on-line dealer interfaces I have seen (E24's
> sucks
> by comparison) and lots of options for handling reports.  Account
> history is
> available on-line for atleast 6 months, and you can generate reports
> for
> download and printout locally so you can include them with your
> billing, or
> you can have them mail your reports for a pretty reasonable fee.  On-
> line
> customer interface is available and semi customizable by individual
> account
> or by a block of accounts for multiple site customers.
>
> Its pretty darned cool stuff.  When we complained about all the IP
> services
> coming about and people messing up or getting rid of POTS lines in
> their
> homes Joe started working on an IP reporting module that will plug in
> and
> work with just about any alarm panel.  We/They are beta testing now.
> Its a
> pretty impressive company.
>
> (Is that better Frank)


I like it better when you bitch and whine.  Where's my check?  :-)