Re: the police was dispatched to ... the wrong house

[Frank Olson <Use-the-email-links@xxxxxxxxxxxxxxxxxxxxxx>]

Robert L Bass wrote:

> Easy.  A typical "professional" crap system
> consists of 1 panel, 1 keypad, 1 motion detector,
> 2 door contacts and 1 very small interior siren.

You're not talkin' a "professional" system here.  What you're describing
here is a typical "AlarmFarce" system.  Most professionals don't sell
that crap.


> For this the average "authorized dealer" charges
> $200 for the system plus $90 for the phone jack
> (which costs him $1.49).  The victim then pays
> the dealer $40 per month for five years. That's
> $2690.

Where'd you get your info?  At "Alarmfarce Dot Com"??  C'mon, Bassy...
you don't honestly believe that anyone would consider such a system
"professional" do you??  Why not ask RHC?  He's your "best bud"...


<snip the BBS (Bass Bull Shit)>


> The smart alarm user opts to DIY, buys a much
> better system such as a Vista-20P or Napco
> P3200 with more advanced keypads and spends
> a fraction of the up-front price.

I just hope he buys it locally (from a friendly Professional Alarm
Company).  That way he can call them up when he runs in to a problem and
have it fixed "professionally".

> To make it even
> better the DIYer opts for monitoring through
> 911Alarm at $12 per month.

911Alarm is a reseller.  They are not a monitoring station.  They use a
number of "friendly" stations (none of whom are actually listed on their
website so there's no guarantee that the station is even UL Listed for
fire).  I'll bet he has customers in Hartford that are still using that
central you ran out of your bedroom (or was that your
bathroom/garage/kitchen - I just don't remember).


> Furthermore, the
> DIYer is not bound by a long-term contract like
> your victims are.

Long-term contracts are a benefit both for the alarm user as well as the
alarm company.  The consumer has to "shop around" for the best deal
taking into consideration where the monitoring station is located,
whether-or-not it's UL/ULC Listed, has SIA trained staff, monthly cost, etc.


> He can choose to go monitored
> at any central station he likes or stay local and
> pay no monthly charges at all.

Unfortunately there are a number of ULC Listed centrals that he won't be
able to choose (unless he goes through a licensed dealer).


>
> Besides the cost savings, my DIY customers get
> something you don't offer.  They have all the codes
> and full access to all function of their systrems.
> They never have to worry about some jerk refusing
> to unlock their panel without first extracting a
> ridiculous fee.

There isn't a "jerk" that participates here that charges such a fee (as
far as I know).  Now don't get your knickers in a knot about ML.  He's
not an installer and happens to work for one of the bigger centrals in
the US of A.


>
> All around the DIYer is better off.

As long as he doesn't deal with *you*.


>
>> plus while most alarmcos buy at
>> wholesale and pass the savings on just to get
>> the business.  all the customer pays for is labor.
>
> Yes, and pay for it they do.  There have been
> countless horror stories here from alarm consumers
> who are routinely over charged (gouged is a better
> word) by professional alarm installers who have
> locked the panels so that the consumer can't even
> use the system which he has bought and paid for.
> You really should be ashamed.

And there are countless horror stories here from your own victims that
have had problems like receiving the wrong equipment, getting proper
credit for returned items, and even having problems returning said items
(when the guys at ADI refuse to accept it).  Then there's the fact that
you never answer your phone, emails, etc.  Your "Contact Us" page
doesn't even list an 800 line.  You really should be ashamed, Bass.