Re: DSC MD12 modem connection problems

[Jim Rojas <jrojas@xxxxxxxxxxxx>]

With many telco providers going with digital lines to save money, this
will only get worse. I don't use the auto detect panel feature anymore.
I select the correct panel, and when online with panel, I then scan for
installed devices. Sometimes this takes a few phone calls to get right,
so I think it may be a software bug.

This even happens to panels I have successfully downloaded in the past.
Which leads me to think that it is a software issue.

Jim Rojas





tourman wrote:
> I experience the same problem continually when dialing in on a non DSL
> line as well. I also know my partner has the same problem when dialing
> in to his panels on a rural line. DSC tech support's only suggestion
> is to make sure we have the latest drivers for the DSL software, but
> can't offer any real assistance past that point.
> In most instances, the panel will answer but the software gives the
> message "cannot identify panel". In others, the panel answers, but the
> line degrades to such a point that the panel finally hangs up (green
> line goes yellow, then recedes before hanging up).
>
> This happens with either of two different MD12 modems that I have, so
> I doubt it is a defective modem. It's a real PITA.!!  If you solve it,
> let me know. I've lived with this problem for years....
>
> R.H.Campbell
> Home Security Metal Products
> www.homemetal.com
>
> On Aug 2, 10:17 pm, Tower Security <regsiem...@xxxxxxxxxxx> wrote:
>> Yes to DSL on line.  That could be it.  I'll test this by dialing out
>> on a non-DSL line to a panel without call-back enabled.
>>
>> To the other question, I've typically use the double call.  The panel
>> picks up, says waiting for connection and then seems to time-out
>> saying panel could not be identified.
>>
>> I've also picked up another MD12 so between the non-DSL line and brand-
>> new MD12 I should be able to narrow this down some.
>>
>> Thanks for your help!
>> Reg
>>
>>> Do you have DSL I found the modem  does not like it.even if you have filters
>>> in place.
>
>