Re: DSC MD12 modem connection problems

[tourman <robercampbell@xxxxxxxxx>]

I experience the same problem continually when dialing in on a non DSL
line as well. I also know my partner has the same problem when dialing
in to his panels on a rural line. DSC tech support's only suggestion
is to make sure we have the latest drivers for the DSL software, but
can't offer any real assistance past that point.

In most instances, the panel will answer but the software gives the
message "cannot identify panel". In others, the panel answers, but the
line degrades to such a point that the panel finally hangs up (green
line goes yellow, then recedes before hanging up).

This happens with either of two different MD12 modems that I have, so
I doubt it is a defective modem. It's a real PITA.!!  If you solve it,
let me know. I've lived with this problem for years....

R.H.Campbell
Home Security Metal Products
www.homemetal.com

On Aug 2, 10:17 pm, Tower Security <regsiem...@xxxxxxxxxxx> wrote:
> Yes to DSL on line.  That could be it.  I'll test this by dialing out
> on a non-DSL line to a panel without call-back enabled.
>
> To the other question, I've typically use the double call.  The panel
> picks up, says waiting for connection and then seems to time-out
> saying panel could not be identified.
>
> I've also picked up another MD12 so between the non-DSL line and brand-
> new MD12 I should be able to narrow this down some.
>
> Thanks for your help!
> Reg
>
> > Do you have DSL I found the modem  does not like it.even if you have filters
> > in place.