Re: I NEED INFORMATION ABOUT ADT AND FEDERAL REGULATIONS

["Nick Markowitz Jr." <nick-markowitz@xxxxxxxxxxx>]

 a complaint can be filed with FCC  which see it only as a civil violation
and low level at that.Every once and a while they take action on poorly
installed telco products but do not hold your breath.

"Robert L Bass" <RobertLBass@xxxxxxxxxxx> wrote in message
news:%sasi.2307$2c6.2153@xxxxxxxxxxx
>> I'm under the impression that my ADT system was
>> hooked up in violation of federal law and need
>> information on whether or not it is illegal for the
>> system to be hooked up simply to a line inside the
>> house, and not the outside line to allow line seizure.
>
> It's not a law.  There are "tarriffs" in many states
> which govern use of telco lines.  Screwing up on
> something like the RJ31X (alarm system telephone
> line interface) isn't a violation of law though.
>
>> ADT hooked up my system and never mentioned
>> anything about it being hooked up incorrectly...
>
> In all probability the idiot who did the installation
> never told his boss about it either.
>
>> When I tried to cancel on those grounds, they
>> refused to waive my de-activation fee and stated
>> that I was still under contract with them even
>> though I signed a contract for a 100% operable
>> system.
>
> Technically, they're right.  The only remedy in
> the agreement for such a mistake is for them to
> correct it.
>
>> They offered to fix it and credit my account for a
>> few months, but I can't trust them knowing that
>> if something had happened, my wife and child
>> could have been hurt.
>
> If it's one of their so-called "Authorized Dealers" I
> wouldn't trust them either.  However, that offer is
> a reasonable one assuming that there are no other
> problems with the installation.
>
>> If I knew where to find the federal statute, I
>> would really have a case.
>
> To the best of my knowledge there's no such
> statute.
>
> --
>
> Regards,
> Robert L Bass
>
> =============================>
> Bass Home Electronics
> 941-925-8650
> 4883 Fallcrest Circle
> Sarasota · Florida · 34233
> http://www.bassburglaralarms.com
> =============================>