Re: Quality Ademco Engineering

["Mark Leuck" <m..leuck@xxxxxxxxx>]

"Nomen Nescio" <nobody@xxxxxxxxx> wrote in message
news:4f1495883f3a896b13a40a8d2a9a6b8e@xxxxxxxxxxxx
> Seccon1 wrote:
>
> >As to coping an attitude, well when you see erroneous information posted
> >about your company (Nomen's post that we do not notify folks about
> >compatibility) well it just flipped a switch.
>
> What I said was accurate.
>
> Go to MyWebTech and type 4140XMPT2 into the search box.  Then click on
> Keypads to get a list of compatible keypads.  You will find the 6160
listed
> as compatible.  It isn't.  It doesn't work with address 00 or 01.  The
6160
> instructions don't mention the problem either.
>
> I think it's pretty stupid to build a keypad to replace the 6139, and not
> make it emulate a 6139.
>
> I don't expect perfection, but I at least expect some sort of attempt to
> inform customers of compatibility issues.  Otherwise those of us in the
> field waste time and money screwing around with problems that are not our
> fault.
>
> And as Jim said earlier, Ademco manuals are poor quality.  After all these
> years, you guys still haven't figured out how to make an index.  All you
do
> is have a computer compile a list of keywords.  That's not an index.
>
> Here's a couple examples I pulled out of the Vista-50P index.  These are
> just examples, not specific complaints.  In the index, no entries for:
>
> Compass
> Downloading (except for a couple of program entries)

Keep in mind that the Vista-50P is a lot older than Compass, I can't think
of a manufacturer that mentions much about the downloading software in any
panel installation manual

> Direct wire downloading
> Clock
> Set clock

All three of these are in the table of contents

> Test timer
> Timer test
> Zone expander

They have some mention of timers but the zone expansion is also mentioned in
the table of contents