Re: I am Mr. Trunk Slammer

["Roland Moore" <roland@xxxxxxxxxxxx>]

There are few things that are done to absolute perfection. With more effort
nearly anything can be improved. When programming a panel I want to be
certain that extra effort is to error check the panel program information as
part of testing the panel. I transfer and expand the zone text from the
keypad portion to the panel zone attributes. I send that to central so they
have the best information we can provide as far as zone type and
description. It is helpful to both central and for the tech on call to be
able to ask for that data when getting an after hours call for help from a
customer. If that makes me green and inexperienced then so be it. I am not
so experienced that I believe I can't make a mistake. Knowing that I can
make mistakes, and do often, makes me want to be certain to error check to
see that I don't.

"Mark Leuck" <m..leuck@xxxxxxxxx> wrote in message
news:4617d175$0$17144$4c368faf@xxxxxxxxxxxxxxxxx
>
> "Roland Moore" <roland@xxxxxxxxxxxx> wrote in message
> news:4617afa9$0$4912$4c368faf@xxxxxxxxxxxxxxxxx
>> You know this reminds me of the same discussion I had with all of the
> techs
>> that liked to keypad program a DSC panel and thought it was easy. They
>> thought it was a silly waste of time to download the panel since it was
>> so
>> easy to program by keypad. Part of the reasoning in my answer to download
>> all panels is in your response.
>
> That is true, DSC is one of the easiest to hand program
>
>>
>> >The 832/864's are easy to program by keypad.
>>
>> You know that the 832/864 aren't a current production panel for DSC and
>> can't be used in our area because they lack CP-01 sticker. It is only the
>> current production 1616, 1832 and 1864 panels that can be used. It is a
>> simple mistake, everyone knows what you mean, but it is still incorrect;
>> especially since I identified the panel was an DSC 1864 in the original
>> post. There is an important difference in the 832/864 and the 1832/1864
>> group of panels. One group is legal to install and the other no longer
>> is.
>> It is not a small matter, especially here.
>
> Yet both families are equally easy to program
>
>> The test was simple for the techs that wanted to continue to keypad
> program.
>> Let me upload and error check all panels you keypad programmed in the
> past.
>> If there are no flagged errors then keep programming by keypad. All the
>> panels programmed by keypad had an average of three errors. None were
>> critical but a few were serious. At first the techs tried to defend their
>> errors and say the error checker itself was wrong. That happened mostly
>> where the back up number was entered in phone number 3, but not turned on
> in
>> the options. It is easy to overlook. Many were red faced surprised to
>> realize it wouldn't dial the backup number without that option checked.
>> Failing to enter monthly test timer time was a common error. Turning off
> O/C
>> s for residential accounts is another.
>
> Sounds like you have a lousy tech there
>
>
>