Re: Why I Don't Do Service for Other Companies

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Stay away from any Pro Alert systems too - somehow I had gotten roped into
servicing 900 accounts down in Tucson. Horrible experience...I was off the
hook legally but believe me when I say these were crapola, and in many cases
fraudulent installations that NEVER worked.

Servicing for other companies can be a horror show, and I won't do it except
in rare instances where I know the rep. of the company and I'm provided with
complete documentation and printout of the history, etc.



"Bob La Londe" <nospam@xxxxxxxxx> wrote in message
news:450cd3b5$0$19726$88260bb3@xxxxxxxxxxxxxxxxxxxx
| Ok...  I admit it.  I have once or twice.  It always bites me in the ass.
|
| The latest one was a joke.
|
| Company X calls me and says, can you help us out we are a small company
with
| a few accounts in Yuma.  I should said no.  They are an ex-ADT dealer with
| over a hundred lick and stick systems in Yuma.
|
| I felt sorry for the littel old lady they sold it to, but she really got a
| typical $0 down system.  2 doors and a motion sensor.  They threw in a
smoke
| and a remote for good measure.
|
| Company X told me they had a PC5010 down there.  I stopped by Jim's site
and
| downloaded all the PC5010 manuals and stored them on my laptop so I'ld
have
| refferences with me on-site.  When I got there I couldn't find the panel.
| Finally we located it inside the return air duct.  It wasn't a PC5010.  It
| was a PC1555.  During the course of our conversaton the lady pulled out
all
| her paperwork and showed me where they had sold her a Lynx.
|
| Dang.
|
| P.S.  Found.
|
| Magnet falling out of sliding door.
| No RJ-31X
| Panel inside return air duct.
| Cause of actual trouble unknown, and not indicated on the keypad.
|
| and
|
| THEY DON'T KNOW IF THEY HAVE ANY CENTRAL STATION HISTORY INDICATING THE
| CAUSE OF THE TROUBLE INDICATION.
|
| I left them a message about all the things I found wrong, and that I
wasn't
| interested in doing any further work for them.  I don't do installs like
| that and sure as heck don't want to service them.  THEY CALLED ME BACK THE
| NEXT DAY FEELING AROUND IF I WOULD GO OUT AGAIN.
|
| I have not invoiced them and probably won't.  I would be ashamed to have
any
| proveable association with that system.
|
|
| --
| Bob La Londe
| Fishing Arizona & The Colorado River
| Fishing Forums & Contests
| http://www.YumaBassMan.com
|
|
|
| --
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