Re: Service Department Suggestions?

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

You can share an Outlook calendar over internet connection..actually I think
it uses email updates behind.
I used to use it to schedule my techs.



"G. Morgan" <alarmpro@xxxxxxxxxxx> wrote in message
news:rehof2pnsn43pp0vcf9t7s7uqijf8r0431@xxxxxxxxxx
| On Mon, 4 Sep 2006 08:41:42 -0500, "JW" <golf4nospam@xxxxxxxxxxx>
| wrote:
|
| >If you have any recommendations for technology or remote
| >management/consolidation/structure suggestions, please share.  We'll have
7
| >or 8 service techs in two locations providing service (phone and field),
| >doing remotes and inspections.  We currently use ALARM software from
| >Z-Micro.  Also checking out google calendar (web-based). We're using an
| >older dos-based database for our tech detail/documentation and are
looking
| >for a good program to use as we upgrade things.
|
|
| How about running an MS Exchange server?  Use the Outlook calendar for
| scheduling and inter-office communication can be mostly email.  As for
| a database look at Salesforce.com (web-based).
|
|
|
| --
|
| -Graham
| (remove the double e's to email)