Re: Service Department Suggestions?

[G. Morgan <alarmpro@xxxxxxxxxxx>]

On Mon, 4 Sep 2006 08:41:42 -0500, "JW" <golf4nospam@xxxxxxxxxxx>
wrote:

>If you have any recommendations for technology or remote
>management/consolidation/structure suggestions, please share.  We'll have 7
>or 8 service techs in two locations providing service (phone and field),
>doing remotes and inspections.  We currently use ALARM software from
>Z-Micro.  Also checking out google calendar (web-based). We're using an
>older dos-based database for our tech detail/documentation and are looking
>for a good program to use as we upgrade things.


How about running an MS Exchange server?  Use the Outlook calendar for
scheduling and inter-office communication can be mostly email.  As for
a database look at Salesforce.com (web-based).



--

-Graham
(remove the double e's to email)