Re: Brinks vs. Tech-man.com

["Mark Leuck" <m..leuck@xxxxxxxxxxx>]

"Robert L Bass" <robertbass1@xxxxxxxxxxx> wrote in message
news:ovednQihCIi0psrYnZ2dnUVZ_rGdnZ2d@xxxxxxxxxxxxxx
> > maybe that's why he's accused of never
> > answering the phone...online with a
> > homeowner trying to program a napco
> > panel.
>
> Napco's Gemini series panels are easy to program using Napco's software.
I teach people how to use the software.  I also ask that
> they read the manuals *before* asking questions.  That usually keeps the
questions down to a few.

Thats because they are spending the next few months reading 3 fairly thick
manuals

> BTW, the most frequently asked questions are about the purpose of (1)
follower zones and (2) partitioning.  Most DIYers can learn
> the basics in an hour, install a typical system in a weekend or two and
learn to program it in an afternoon.

If those are the most questions they ask you have a far deeper problem going
on