Re: ADT Essential Wireless Package

[Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Robert L Bass wrote:
>>>ADT's current US corporate residential plan
>>>provides the equipment as an outright purchase.
>>>The customer owns the equipment once they
>>>pay the installation invoice.
>>
>>It's worth noting that ADT's contract also warns
>>customers that the equipment they purchase
>>may not be usable by other companies...
>
>
> This is better than what many local companies do.  It is common practice to
> lock the programming so that the customewr cannot make changes.  The problem
> is that all too many local companies and "authorized dealers" refuse to
> unlock the system even after the monitoring contract is expired.

If it's such "common practice" for local companies, why not post a few
names from your own area??  And if you're referring to the alarmco using
a unique installer code (which the customer is not told about), then I
would agree that *is* "common practice".  After all, unlike the majority
of people you deal with, most of the customers I deal with wouldn't be
capable of programming their own panels (even *with* the manuals) and
98% are monitored.


> This
> prevents the customer from usding his own system which he has already paid
> for unless he continues using the installing firm's services or pays a fee
> for the privilege of having access to his own equipment.

As long as we're monitoring your panel, darn rights we won't give you
access to programming.  No alarmco would.