Re: What can you say

["Robert L Bass" <robertlbass@xxxxxxxxxxx>]

>> Why didn't they call the guy who installed
>> it if it failed in 9 hours?
>
> They didn't call me to fix it... I was there to
> perform scheduled maintenance on other
> systems...

Ah, that explains it.  I was wondering of the customer might be a nut case.

> Nobody there even realized it was frozen.
> Because we ALSO do the maintenance on
> the older VCR/MUX systems for these sites,
> most of the managers already know they
> can ask me about video issues even with
> the new systems - in the end I had to tell
> him that he'd have to call in the issue to the
> proper people himself.

You'd think they'd learn to get all their goodies from you and stop wasting
time / money.

--

Regards,
Robert L Bass

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Bass Home Electronics
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