Re: ADT Essential Wireless Package

["Robert L Bass" <robertlbass@xxxxxxxxxxx>]

> It should be noted that, even if ADT says they are using "in-house"
> installers from a local SSO branch, in our SSO at least, the "in-house"
> resi and high-volume small-business installations are handled by an
> "in-house" subcontract company who works out of the local ADT SSO office.
> So, they can says, with a straight face "Oh yes, we use in-house
> installers..."

Hmm.  I wasn't aware of that.  Perhaps the arrangement varies with the
territory.  However, my general impression is that if the contract is with
ADT *Corporate* there's a better chance the job will be done properly.

> It's not only the resi installers you have to watch for, the billing dept
> for resi is the division from hell. If you never have a billing issue, you
> will be in a small minority.

Good point.

--

Regards,
Robert L Bass

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