Re: Problems with door alarm system and cell backup package

[Joe <user@xxxxxxxxxxx>]

Zach wrote:
> "Joe" <user@xxxxxxxxxxx> wrote in message
> news:c4Uqg.18066$7K2.7278@xxxxxxxxxxxxxxxxxxxxxxxxx
>
>>Zach wrote:
>>
>>>How come the national company was not able to solve this problem so long.
>>>I have been having these multiple problems with the door alarm system and
>>>cell backup package for the last 4 weeks. They never got the system to
>>>work properly without any problems.
>>>
>>>
>>>
>>>
>>>
>>>"Allan Waghalter" <awaghalter@xxxxxxxxxxx> wrote in message
>>>news:ecTqg.166417$F_3.37701@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>
>>>
>>>>The cell phone might well need the better antenna to get good reception,
>>>>or the cell radio itself may need to be placed somewhere else in the
>>>>house where it will get a better signal.  I would bet that the alarms on
>>>>zone 3 are trouble signals from the cell phone that are being mishandled
>>>>by the provider or the central station.  The national company should be
>>>>able to resolve the issue.  You might get the antenna free if you
>>>>maintain the position that making it work is their problem.  If they
>>>>can't, you'll find someone who can.  It only costs them about $15 and
>>>>they should be willing to absorb that to keep you happy.
>>>>
>>>>Good Luck!
>>>>Allan
>>>>
>>>>
>>>>"Zach" <Zach@xxxxxxxxx> wrote in message
>>>>news:e8gtbq$3dg$1@xxxxxxxxxxxxxxxx
>>>>
>>>>
>>>>>I have had multiple problems with door alarm security plus the cell
>>>>>backup package set up by a national company for the last one month.
>>>>>
>>>>>Initially zone 3 was giving them false alarm even though the alarm
>>>>>system was not activated. They came and changed the cell back up panel,
>>>>>the problem remained and then they reprogrammed the cell backup, problem
>>>>>remained and then they replaced the door alarm system panel. Now they
>>>>>are getting communication problem signal between the tower and the radio
>>>>>on premise.
>>>>>
>>>>>The dealers told me they have to install an antenna and if it doesnt
>>>>>work, they will remove the whole system and refund me the money.
>>>>>
>>>>>Anybody know what the freaking problem is and do I have to have an
>>>>>antenna installed to get the cell backup working ?
>>>>>
>>>>>Can a local alarm installer do a better job than this national company
>>>>>and if so whats the best way to find a local installer who can install
>>>>>the system including the cell backup package without signing a long term
>>>>>contract for 2 years.
>>>>>
>>>>>If a national company failed to get the alarm system working in my
>>>>>apartment complex, would a local dealer be able to get the cell backup
>>>>>working without any problems ?
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>which company are you dealing with and what city are you in?  does your
>>cell phone work at the place of the alarm?
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> I live in Chicago, do you want to join me for a drink
>
>
you buying? :)