Re: Problem With ADT System - Need Advice

[Frank Olson <Use_the_email_links@xxxxxxxxxxxxxxxxxxxxxx>]

Roland wrote:
> Maybe the ADT guys didn't follow instructions. I am not certain what you are
> calling the differences in pet "immunity" technology, but immunity is the
> word Bosch is using.
> http://www.boschsecurity.us/pdf/EN/39681J%20DS835i-DS835iT%20Inguide.PDF


Sorry.  I "Googled" for the detector model and one of the first links I
clicked on was an eBay website (not the Bosch one) which referred to it
as "pet friendly".  It looked like another "cut and paste job" so I
figured he got it from some Bosch supplied literature.  We don't use
them at all.  In reviewing the PDF, though, it appears the installer
mounted the units three feet from the floor and upside down.  That's a
no-no particularly as the "top view" (which becomes the "bottom" when
the unit's turned around) isn't "pet immune" at all.  That could be the
source of all his problems right there.