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AT&T
Well, I'm done with them. I am planning to moive my office soon to a newer
bigger building. I called AT&T to move my lines and spent a while on hold.
Probably close to 30 minutes. I was actually surprised that I got through
that quickly. In the past it was nit unusual to wade through their auto
attendant for ages only to be told to check their website.
Anyway, they say I can't keep my phone numbers at the new location. I was
not thrilled. The guy said there were some options, and I said, well I
guiess you better tell me what those otpiosn are then. He did the typical
tele-servie attitude thing, and after begging him to please tell me what the
options are he said he was going to put me on hold to let me cool off. I
gave up. F' Him~!!!
It took me less then a minute to get through to Qwest and less than 10
mintues to change my local service over to them and change my long distance
over to Inter-Tel (Inter-Tel handles my toll free lines already).
I had used AT&T a few yeas ago for my CS toll free lines, but they lied to
me, broke service contracts for rates and sub-minute billing and I switched
to Inter-Tel at that time.
So AT&T has just lost the last little bit of money they would ever make from
me.
Don't get me wrong. Qwest is not wonderful. I had local service with them
for ten years before switching to AT&T to save a couple bucks a month.
Still... Anyway, its back to them. Atleast I don't have to wait half an
hour to talk to somebody who won't help me. I only have to wait 5 minutes
with Qwest. LOL.
--
Bob La Londe
The guy who makes the final decision on who we buy from.
--
Posted via a free Usenet account from http://www.teranews.com
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