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AT&T



Well, I'm done with them.  I am planning to moive my office soon to a newer
bigger building.  I called AT&T to move my lines and spent a while on hold.
Probably close to 30 minutes.  I was actually surprised that I got through
that quickly.  In the past it was nit unusual to wade through their auto
attendant for ages only to be told to check their website.

Anyway, they say I can't keep my phone numbers at the new location.  I was
not thrilled.  The guy said there were some options, and I said, well I
guiess you better tell me what those otpiosn are then.  He did the typical
tele-servie attitude thing, and after begging him to please tell me what the
options are he said he was going to put me on hold to let me cool off.  I
gave up.  F' Him~!!!

It took me less then a minute to get through to Qwest and less than 10
mintues to change my local service over to them and change my long distance
over to Inter-Tel (Inter-Tel handles my toll free lines already).

I had used AT&T a few yeas ago for my CS toll free lines, but they lied to
me, broke service contracts for rates and sub-minute billing and I switched
to Inter-Tel at that time.

So AT&T has just lost the last little bit of money they would ever make from
me.

Don't get me wrong.  Qwest is not wonderful.  I had local service with them
for ten years before switching to AT&T to save a couple bucks a month.
Still...  Anyway, its back to them.  Atleast I don't have to wait half an
hour to talk to somebody who won't help me.  I only have to wait 5 minutes
with Qwest.  LOL.

--
Bob La Londe
The guy who makes the final decision on who we buy from.



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