Re: question about VOIP and liability

["Jim Rojas" <jrojas@xxxxxxxxxxxx>]

I understand what you are saying. But even with POTS line, there is a huge
security issue. This is why alarm companies have $250 limited liability
clauses in their contracts.

Whether the transmission is by POTS, Radio, Cellular, NetworkIP, etc., the
customer is ultimately responsible to make sure the method of transmission
is working at ALL TIMES. Even POTS can be unreliable, depending how far away
you live from the nearest telco switch station.

Jim Rojas


"Bob Worthy" <securinc@xxxxxxxxxxxxx> wrote in message
news:srFHg.16256$e9.6884@xxxxxxxxxxxxxxxxxxxxxxxxx
>I am wondering if anyone has actually talked with your liability insurance
> underwriters about the pros and cons with this VOIP and security
> communications issues. I know all of the techy types drewl all over new
> technologies and how cool it is and how we can make it work and all that.
> Hell, give us enough parts and we'll build a helicopter out in the parking
> lot. I know there are waivers and disclaimers being  presented, signed
> etc.
> That is a step towards defending your company and you if your corporate
> vail
> can't be broken, ha ha. :o[  Even those written by attorneys aren't worth
> the paper they are written on in a high profile personal injury case when
> the company knowingly hooks up to something known to be unreliable and
> thinks it is ok because we stuck something in the customers face and had
> them sign it. The industry somehow needs to bring together the powers to
> be,
> manufacturers, insurance and attorneys, ANSI, approval labortories,
> internet
> providers, the bells, cable providers, etc. and come to some conclusions
> about this soon. Why is the industry letting this technology speed pass
> without getting on board? Do we really think waivers are all that is
> necessary? I know this is wishful thinking, however, I feel that every
> time
> someone connects to this technology, right now, is simply another nail in
> their company's coffin. Have a serious talk with your insurance company
> and/or the homeowners insurance company or the insurance company that is
> carrying a multi million dollar policy on inventory for your customer
> about
> the pro's and con's of connecting to this new technology and see if they
> will bless it. Chances are it won't be a problem as long as there are alot
> more dollars spent on additional coverage by you and your customer. At
> this
> time that is just an assumption but I would be interested to hear the
> outcome of your conversations with your attorneys and insurance companies
> about this issue since I am more interested in protecting what I have over
> putting on that one account that is questionable.
>
>