Tech question - interface between receiver and central station software REVISITED

[technicaldevelopment@xxxxxxxxxxx]

Coming in LATE to this topic and field but stumbled across it in my
search for CENTRAL ALARM SOFTWARE.I am a NEW developer in a small
personal alarm company and have been trying to upgrade our dinosaur of
a DOS based (argh) NON compatible with anything in the real world
software based system with some new fresh ideas and system
software.First off I want to thank those involved in the previous
discussion on this group for all the information and enlightenment I
found it most usefull.Now I want to say that I have been looking at
EIRIS 4.5  LPAS software

http://www.eirissupport.com/eiris_4_5_released.htm

 to integrate into a new system we are devloping.I have had the chance
to download thier software manual from VISONIC

www.eirissupport.com
           ID        eiris
Password        finditnow

 but have not found a DOWNLAODABLE source for a trial version of EIRIS
4.5,.So I am going to explore what others here have posted in regards
to trial version WINDOWS BASED alarm monitoring software platforms to
use in our SERVER / CLIENT system.Also I have got a chance to download
and exam NET SUPPORT MANAGER

www.netsupport-inc.com

 and find it would be a useful addition to implement on a TCP/IP
protocal network to remotely watch/share/control a system.It would be
great for our techs if we can REMOTELY diagnose a software issue in an
alarm center and it would be also good from a customer support
standpoint!