Re: False alarms

["Everywhere Man" <alarminstall@xxxxxxx>]

Well you need to be King, as long as you're not a Queen :-)

Bill wrote:
> If I were "king", I would do the following and false alarms would be
> drastically reduced. But I am not king and no one listens to me, but here it
> is anyway...
>
> I think the solution to this is to "fine" the customer along with banning of
> equipment which is prone to false alarms.
>
> Keep track of what is the cause. If after so many false alarms and a cause
> can't be found, require a zoned system for every sensor so the cause can be
> found.
>
> Learn what is causing the false alarms. Sometimes it takes a system with a
> lot of zones and some rewiring to take the guess work out of the problem.
> This is expensive. But this should be done after x number of false alarms.
>
> If a particular brand and model of device is commonly the cause, ban it.
>
> (Or if a particular type of device is found to be good at preventing false
> alarms like dual technology IR/Microwave motion detectors, require that
> these be installed instead of other devices.)
>
> And by keeping track of the cause, new solutions can be thought of to
> prevent these things in the future.
>
> Require that systems be installed which will not cause false alarms. The
> best equipment and design for the situation.
>
> Require reporting of the cause of every false alarm and what was done to
> prevent it from happening again in the future.
>
> Some customers have crappy old systems which are prone to false alarms. They
> refuse to replace the faulty equipment with something which will not cause
> false alarms. They are cheap.
>
> Other times to get the sale, the least expensive equipment is sold and
> installed. If some of the devices were banned, companies could still be
> competitive, but could only offer the best equipment for installation.
>
> Then charge the customer for false alarms. This will discourage customer
> caused false alarms.