Re: Door phone for residence

["sprgns" <sundancekid@xxxxxxxxxx>]

Maybe it's just been my luck but anytime that I have had a problem all that
he has said is to replace either the indoor or outdoor piece.

"Jim" <alarminex@xxxxxxx> wrote in message
news:1144199749.931671.112690@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> Crash Gordon wrote:
>> It's pretty similar to the Viking.
>>
>> Whoo needs tech support anyway?...the ring coulda been induced tickler
>> current...or  you client dreaming :-)
>>
>
> Actually the unit DOES ring once when you power it up. Minor problem
> and inconvenience  as long as you know about it when your client asks.
> Otherwise I was thinking the unit was ringing for no reason in the
> middle of the night and I'm thinking a bad unit or some kind of
> undetectable "glitch"  or something. The way I had to "inbed" the out
> door unit on a plinth, it would have caused some problems if I would
> have had to re install it.
>
>> I've been using DoorKing stuff for almost 20 years and Mike the tech is
>> STILL freekin there :-) ... sometimes small companies are much better
>
> I'd bet he's not the ONLY tech though.
>
> And as the propritor he can't always be sitting at the phone because
> he's the sales man too. That's what concered me. I know you gotta start
> somewhere but when I'm out in the field with a service problem, and I
> call tech support, I don't want to hear that Soong Li  is on the road
> for a sales trip today and will be back tomorrow to answer technical
> questions. I figure someday he's going to have to take a 2 or 3 day
> sales trip ............. Just when I need him.
>