Re: Radionics 5700

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Yah it was bad.

Almost as bad as the 636 keypad issue. I'm the guy (unfortunately) that
discovered that problem and worked for months with techs on troubleshooting
and finding the cause. Thats going waaayyy back.


"X. Boschman" <XBoschmanNOSPAM@xxxxxxxxxxxxxxxxx> wrote in message
news:mClSe.6081$qY1.419@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:DXkSe.28$sb5.12132@xxxxxxxxxxxxxxxxxx
>> Power supply/charging circuit problem that only showed up intermittantly
> and
>> way after you've sold it and installed it and chased *many* ghost
> problems.
>> At first radx skirted the issue...then came to ack it. Thankfully I had
> only
>> installed about 20-30 of them and I was a big enough dealer that they
>> made
>> it right for me. Ended up pulling them all and replacing with 7212's.
>> But,
>> it was still very costly for me even with free replacment panels - as I
> ate
>> the install time and had to deal with the clients. IMO it hurt Radx too .
>>
>>
>> If you come across any that are acting goofy you'll know it...I just pull
>> them and install something new.
>
> It was a nightmare for technical support as well.  ANY panel by any RADX
> dealer would be warranty replaced for about five years after the problem
> was
> diagnosed.  Didn't make it easier for the dealers, though.
>
> Did you know the D9112 was just going to be a bigger version of the D7112
> until the product manager decided to go on the road, get dealer feedback,
> and implement the suggestions?  It slowed the release of the D9112B, but
> resulted in a much better designed product that is still successful.
>
> The original D9112 prototype had a seven digit point code instead of the
> much more flexible point indexes (which had their own potential for
> confusion, but were IMO a much better approach than pseudo-binary
> optioning).
>
> X.
>
>
>