Re: Problem with ADT Security Company

["R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx>]

I'm kinda intrigued by this "package" they have to send her to "deny the
contract". If I were her, I'd sure as hell read that "package" really
carefully before I signed anything else.

RHC

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:S0i5f.32$7f2.805@xxxxxxxxxxxxxxxxxx
> Most contracts I've seen only renew for one year periods after the initial
> term...I "believe" even ADT's is the same way.
>
> A fair price for that work would be abt 200 bucks or so, plus contacts @ 5
> bucks each (unless they're Pella type windows...then I charge more).
>
> My guess is she has a contract that is not enforcable if it doesn't have a
> valid signature on it.
>
>
>
> "R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
> news:y8-dnULD9McpDsjeRVn-hg@xxxxxxxxxxxxx
> | The first contract you signed in 1998 likely had a renewal clause that
> | automatically renewed the contract for the same period of time once
> again
> | unless you took action sometime just prior to the end of the contract to
> | advise them (usually in writing) that you wish to cease dealing with
> them.
> | Check your original contract to see it this is the case. If it is, you
> are
> | likely stuck, and will have to buy the balance of the contract out.
> |
> | This kind of thing is a clear example of how many companies abuse this
> long
> | term contract business. The first contract was entirely legitimate since
> you
> | were buying into the phony "free system" concept, and they make up the
> REAL
> | cost of the equipment and original labour in the inflated monitoring
> rate
> | over a guarantee term of so many months. However, hooking you into
> another
> | term simply because you failed to take action at the end of the original
> | term, while quite common in this industry, is certainly "opportunistic",
> and
> | borders on unethical business practices (IMO).
> |
> | It always pays to remember, there is no free lunch. While these kinds of
> | companies make it easy to buy in, the cost of just about everything
> after
> | that is usually excessive. And this generally applies no matter which
> | company you are dealing with that markets this way.
> |
> | Remember this experience and let it guide your actions when you choose
> | another alarm company....
> |
> | R.H.Campbell
> | Home Security Metal Products
> | Ottawa, Ontario, Canada
> | www.homemetal.com
> |
> | <cindychoy99@xxxxxxxxxxx> wrote in message
> | news:1129678881.491964.236340@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> | >I first installed my ADT Secruity in 1998, and I signed a two years
> | > contract for it. It was working fine these years, until I have a
> | > contractor replaced the windows of my house. The contractor who worked
> | > on my windows cut the wires off the security system, and I tried to
> | > call the ADT Technician to come over to reconnect the sensors back to
> | > my new windows. The technician come over for an esitimate, he told me
> | > that there would be a 3 hours work, and the first half hour would be
> | > $120.00, and thereafter, $30.00 for each 15 minutes. Thus, I have to
> | > pay $25.00 trip charge and those sensors have to be purchased again
> | > from them, and each of the sensors will be charged for $15.00.
> | >
> | > My godness, they have a deal for the new customer, $99.00 for
> | > installation with 2 years contract. For our old good customer, they
> | > won't give us any advantage on it, but try to earn some money from us.
> | > I think that $505.00 is not worth to spend for reconnected the system.
> | > Therefore, I called the ADT representative for cancel the alarm
> | > service. Their representative told me that I have signed another 4
> | > years contract for it. I swear that I didn't sign any contract except
> | > the first one I signed on 1998. I asked the representative a copy of
> | > the contract, there is a name written down there but not my signature.
> | > I called them back and told them that's not my signature, now they
> said
> | > that they have to send me another package to deny the contract.
> | >
> | > It's really a nightmare for me. Is there anyone who used to be in the
> | > same situation, and can give me advise on it. Your help with this
> | > matter is greatly appreciated!
> | >
> | >
> | > Thank you in adanve for your reply,
> | >
> | >
> | > Cindy Choy
> | >
> |
> |
> |
>
>