Re: Problem with ADT Security Company

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Most contracts I've seen only renew for one year periods after the initial
term...I "believe" even ADT's is the same way.

A fair price for that work would be abt 200 bucks or so, plus contacts @ 5
bucks each (unless they're Pella type windows...then I charge more).

My guess is she has a contract that is not enforcable if it doesn't have a
valid signature on it.



"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:y8-dnULD9McpDsjeRVn-hg@xxxxxxxxxxxxx
| The first contract you signed in 1998 likely had a renewal clause that
| automatically renewed the contract for the same period of time once again
| unless you took action sometime just prior to the end of the contract to
| advise them (usually in writing) that you wish to cease dealing with them.
| Check your original contract to see it this is the case. If it is, you are
| likely stuck, and will have to buy the balance of the contract out.
|
| This kind of thing is a clear example of how many companies abuse this
long
| term contract business. The first contract was entirely legitimate since
you
| were buying into the phony "free system" concept, and they make up the
REAL
| cost of the equipment and original labour in the inflated monitoring rate
| over a guarantee term of so many months. However, hooking you into another
| term simply because you failed to take action at the end of the original
| term, while quite common in this industry, is certainly "opportunistic",
and
| borders on unethical business practices (IMO).
|
| It always pays to remember, there is no free lunch. While these kinds of
| companies make it easy to buy in, the cost of just about everything after
| that is usually excessive. And this generally applies no matter which
| company you are dealing with that markets this way.
|
| Remember this experience and let it guide your actions when you choose
| another alarm company....
|
| R.H.Campbell
| Home Security Metal Products
| Ottawa, Ontario, Canada
| www.homemetal.com
|
| <cindychoy99@xxxxxxxxxxx> wrote in message
| news:1129678881.491964.236340@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| >I first installed my ADT Secruity in 1998, and I signed a two years
| > contract for it. It was working fine these years, until I have a
| > contractor replaced the windows of my house. The contractor who worked
| > on my windows cut the wires off the security system, and I tried to
| > call the ADT Technician to come over to reconnect the sensors back to
| > my new windows. The technician come over for an esitimate, he told me
| > that there would be a 3 hours work, and the first half hour would be
| > $120.00, and thereafter, $30.00 for each 15 minutes. Thus, I have to
| > pay $25.00 trip charge and those sensors have to be purchased again
| > from them, and each of the sensors will be charged for $15.00.
| >
| > My godness, they have a deal for the new customer, $99.00 for
| > installation with 2 years contract. For our old good customer, they
| > won't give us any advantage on it, but try to earn some money from us.
| > I think that $505.00 is not worth to spend for reconnected the system.
| > Therefore, I called the ADT representative for cancel the alarm
| > service. Their representative told me that I have signed another 4
| > years contract for it. I swear that I didn't sign any contract except
| > the first one I signed on 1998. I asked the representative a copy of
| > the contract, there is a name written down there but not my signature.
| > I called them back and told them that's not my signature, now they said
| > that they have to send me another package to deny the contract.
| >
| > It's really a nightmare for me. Is there anyone who used to be in the
| > same situation, and can give me advise on it. Your help with this
| > matter is greatly appreciated!
| >
| >
| > Thank you in adanve for your reply,
| >
| >
| > Cindy Choy
| >
|
|
|