Re: Problem with ADT Security Company

["mikey" <loismustdie@xxxxxxxx>]

Unethical? Whoa, you're out to lunch here, Bob... your month to month
contract auto renews each month, what's the difference?

"R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx> wrote in message
news:y8-dnULD9McpDsjeRVn-hg@xxxxxxxxxxxxx
> The first contract you signed in 1998 likely had a renewal clause that
> automatically renewed the contract for the same period of time once again
> unless you took action sometime just prior to the end of the contract to
> advise them (usually in writing) that you wish to cease dealing with them.
> Check your original contract to see it this is the case. If it is, you are
> likely stuck, and will have to buy the balance of the contract out.
>
> This kind of thing is a clear example of how many companies abuse this
long
> term contract business. The first contract was entirely legitimate since
you
> were buying into the phony "free system" concept, and they make up the
REAL
> cost of the equipment and original labour in the inflated monitoring rate
> over a guarantee term of so many months. However, hooking you into another
> term simply because you failed to take action at the end of the original
> term, while quite common in this industry, is certainly "opportunistic",
and
> borders on unethical business practices (IMO).
>
> It always pays to remember, there is no free lunch. While these kinds of
> companies make it easy to buy in, the cost of just about everything after
> that is usually excessive. And this generally applies no matter which
> company you are dealing with that markets this way.
>
> Remember this experience and let it guide your actions when you choose
> another alarm company....
>
> R.H.Campbell
> Home Security Metal Products
> Ottawa, Ontario, Canada
> www.homemetal.com
>
> <cindychoy99@xxxxxxxxxxx> wrote in message
> news:1129678881.491964.236340@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> >I first installed my ADT Secruity in 1998, and I signed a two years
> > contract for it. It was working fine these years, until I have a
> > contractor replaced the windows of my house. The contractor who worked
> > on my windows cut the wires off the security system, and I tried to
> > call the ADT Technician to come over to reconnect the sensors back to
> > my new windows. The technician come over for an esitimate, he told me
> > that there would be a 3 hours work, and the first half hour would be
> > $120.00, and thereafter, $30.00 for each 15 minutes. Thus, I have to
> > pay $25.00 trip charge and those sensors have to be purchased again
> > from them, and each of the sensors will be charged for $15.00.
> >
> > My godness, they have a deal for the new customer, $99.00 for
> > installation with 2 years contract. For our old good customer, they
> > won't give us any advantage on it, but try to earn some money from us.
> > I think that $505.00 is not worth to spend for reconnected the system.
> > Therefore, I called the ADT representative for cancel the alarm
> > service. Their representative told me that I have signed another 4
> > years contract for it. I swear that I didn't sign any contract except
> > the first one I signed on 1998. I asked the representative a copy of
> > the contract, there is a name written down there but not my signature.
> > I called them back and told them that's not my signature, now they said
> > that they have to send me another package to deny the contract.
> >
> > It's really a nightmare for me. Is there anyone who used to be in the
> > same situation, and can give me advise on it. Your help with this
> > matter is greatly appreciated!
> >
> >
> > Thank you in adanve for your reply,
> >
> >
> > Cindy Choy
> >
>
>