Re: 5010 Communication Problems

["Mark Leuck" <m..leuck@xxxxxxxxxxx>]

"Robert Skinner" <rgsandassociates@xxxxxxxxxxxx> wrote in message
news:R3x1f.3686$R4.589413@xxxxxxxxxxxxxxxxxxxxxxxx
> I understand that it is simply a business decision Robert.  I had the same
> question about why Voxcom does not use Paradox.  Basically, they use three
> manufacturers now, Paradox would be a  fourth.  They have full time 24
tech
> support that have all be trained on the three, adding another one is a big
> deal for training purposes.  Not to mention the support they already
recieve
> from those three, free training, materials etc.

Agreed, I can't tell you what a pain it is to do tech support on dozens of
individual panels from 10 to 12 manufacturers. To me Paradox is okay but I'd
rather not use them only because we already do Ademco and ITI