Re: 5010 Communication Problems

["R.H.Campbell" <rh.campbell@xxxxxxxxxxxxx>]

Just a suggestion ! You might default the panel, reprogram and try again to
see it it reacts differently before you go to the trouble of physically
changing the board (but I also assume you've thought of this). I've had a
lot of DSC boards go "flaky" in one way or another, and sometimes (but not
always), doing the above solves the problem.

But I've changed as many boards out as well because a lot of these kinds of
problems will re-occur in spite of your best efforts. Why should we waste
our time because of dubious electronics from the manufacturer....

(damn, I'm in a snotty mood this morning.....)

RHC


"shady" <sh@xxxxxx> wrote in message news:rQo1f.9421$yS6.9358@xxxxxxxxxxx
>I had a 5010 go a little crazy today.  Actually I guess it's been like this
>for a couple days, ever since a power outage (fried the board, maybe?).
>
> The monitoring station called and asked the customer to try to send
> signals... didn't work.  So they gave us a call, I went down and sent
> signals... again... no luck.  Tried again, listening in on it this time,
> and it sounded like it was a one way conversation... a few beeps here and
> there, but not quite the usual sounds you'd here from it.  Only trouble is
> FTC.
>
> Called the monitoring station back and apparently they're getting signals,
> but the signals aren't going to the account properly, aren't being defined
> and are only tracked down by the phone number they were sent from.
>
> The only suggestion they had was to remove the receiver number and account
> number and reprogram that.  Did that and, of course, no luck.
>
> So now it looks like I'll be there on Saturday changing the panel,
> hopefully not messing up my long weekend too much.  It's not a big deal to
> change, not many zones, re-programming takes 2 or 3 minutes, testing will
> be quick, but still.
>
> So in the meantime, I thought I'd post this and see if anyone has any
> other suggestions before I replace the board.
>