Re: Commercial Alarm - help

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Clients are funny!

I just replaced 2x 5808 wireless smokes. Why? Because he was changing
batteries every 6 months.
Why?...they usually last at least a year IF you use the Duracell ...are you
using the Duracells like I've been tellin you for years...YES. Ok. So I go
out there and he has Walgreen's batteries in there. Bruce...these are NOT
Duracells see LOOK it says it stamped right into the bottom of the smoke.
Well...I'm ***not**** gonna put the most expensive batteries in these things
all the time. What all the time? If you put the right ones in they will last
at least a year...if they don't I'll GIVE you a set of batteries. I don't
care I want them out of the system. Ok...how much to put wired ones in? I
feel badly about this so I only charge him 200 bucks to do an attic crawl
and install 2 wired smokes (this is cheap considering what we had to do to
install them).

Now he's happy...but 200 bucks would have bought him a LOT of Duracells!



"Bill" <bill190nospam@xxxxxxxxx> wrote in message
news:3spnvuFp5aerU1@xxxxxxxxxxxxxxxxx
| Had a customer once... He had money coming out his ears. Well his business
| had ultrasonic motion detectors installed in every room which he paid
quite
| a bit for. At the time they were installed, there was no refrigerator in
his
| business. Well he added a refrigerator and started having false alarms.
|
| So we go to fix it and tell him he needs something different from
| ultrasonics or get rid of the refrigerator...
|
| ...And he says the refrigerator stays, I'm not getting a new system (i.e.
| your're trying to rip me off!), just fix the existing system!
|
| So we wanted to fix it, but he would not allow us to do anything which
would
| resolve the situation.
|
| Then he would get pissed at one repair guy and ask for another. Then the
| next guy would say the same thing. Then he would explode... "I'm not
getting
| a new system", etc.
|
| I can see where he was coming from. He paid a lot of money for his system.
| Thought he was getting the best when he bought it, etc.
|
|
|