Re: Commercial Alarm - help

["Mark Leuck" <m..leuck@xxxxxxxxxxx>]

"Bill" <bill190nospam@xxxxxxxxx> wrote in message
news:3spnvuFp5aerU1@xxxxxxxxxxxxxxxxx
> Had a customer once... He had money coming out his ears. Well his business
> had ultrasonic motion detectors installed in every room which he paid
quite
> a bit for. At the time they were installed, there was no refrigerator in
his
> business. Well he added a refrigerator and started having false alarms.
>
> So we go to fix it and tell him he needs something different from
> ultrasonics or get rid of the refrigerator...
>
> ...And he says the refrigerator stays, I'm not getting a new system (i.e.
> your're trying to rip me off!), just fix the existing system!
>
> So we wanted to fix it, but he would not allow us to do anything which
would
> resolve the situation.
>
> Then he would get pissed at one repair guy and ask for another. Then the
> next guy would say the same thing. Then he would explode... "I'm not
getting
> a new system", etc.
>
> I can see where he was coming from. He paid a lot of money for his system.
> Thought he was getting the best when he bought it, etc.

Yup I used to get that from people who had AT&T 8000's