Re: ARE YOU REALLY BEING MONITORED? READ THIS

["Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx>]

Dunno, just sounded like you know who...or someone like him.


"Doug L" <vssdoug@xxxxxxx> wrote in message
news:yNOdncJrrpIRuODeRVn-ug@xxxxxxxxxxxxxxx
| You mean I've just fed the troll?
|
| Doug L
|
| --
|
| "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:Ky9ff.35$ta4.1045@xxxxxxxxxxxxxxxxxx
| > Sonic sounds like Paulie re-incarnate but on a different mission of
| > misinformation.
| >
| >
| > "Doug L" <vssdoug@xxxxxxx> wrote in message
| > news:IsidnbddDIDcvuDeRVn-jg@xxxxxxxxxxxxxxx
| > | That is not how it works,  the monitoring center doesn't dial into
each
| > | customers home and wait for a signal, its the other way around, if a
| > timer
| > | test is programmed into a panel at the customers premises, then the
| > control
| > | panel calls the monitoring center at preset intevals, if this test
| > signal
| > is
| > | not received at the monitoring center then the monitoring station
system
| > | will flag a no timer test and the appropriate action can be taken.
| > |
| > | Mastermind from MAS (General Electric) is but one of many software
| > packages
| > | used in the industry.
| > |
| > |
| > | Doug L
| > |
| > | --
| > |
| > | "Sonicduck" <jones1019@xxxxxxxxxxxxx> wrote in message
| > | news:1132272672.113574.41260@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| > | > One of the most interesting, yet disturbing things about monitored
| > | > security systems is their ability to tell whether your system is
| > | > actually online or not.  The method most companies do this, and most
| > | > security consultants do not bother to tell their prospects, is by an
| > | > "electronic bullet".  The electronic signal is sent from the
| > monotoring
| > | > center and "dials into" each customer home, and waits for a signal
| > | > telling it that everything is working ok.
| > | >
| > | > This activity cannot be done all the time.  Realistically, it can
only
| > | > be done efficiently once a month.  First, the companies performing
| > this
| > | > "service" have to pay for all the long distance phone charges, the
| > | > postage for letters notifying those failing, that their system needs
| > | > service, and the humans performing these tasks, usually get paid by
| > the
| > | > hour.  I knew the receptionist in our branch (ADT) was charged with
| > | > this task.  She used to tell me it was an impossible task.
| > | >
| > | > While working at ADT, I discovered through conversations with
| > | > installers and managers that they NO LONGER send this test signal.
I
| > | > had access to ADT's at home VPN, or remote access to their website
and
| > | > database, through the internet.  I was shown an area on Mastermind,
| > the
| > | > software used by most, if not all major security companies to track
| > | > everything from billing to service, to account, and alarm status
| > | > history.  The area I was shown detailed any service related issues.
| > | > One night, while learning the system, and using my town code, I
| > | > discovered about 14 of my recently installed customers were NOT
being
| > | > monitored.  They had "error codes", when tested from the initial
| > | > install.  When I confronted my manager, and asked him why, he
| > said,"ask
| > | > the install/service manager."  I asked him, and he just sighed, and
| > | > never really gave me an answer or promise to correct these issues.
I
| > | > feel like I must have opened a can of worms.  What this means to me,
| > is
| > | > that many, many customers are out there, that are paying for
| > moitoring,
| > | > but are not even online to the monitoring center.  They won't know
| > | > unless their alarm goes off, and no one calls.
| > | >
| > | > In Bell South from Protection One's defense, and Brinks, to the best
| > of
| > | > my knowledge, both companies are still sending the bullets monthly.
| > | > ADT is not.  It was simply too expensive for a company with 5
million
| > | > customers to do it once each month.  Is this ILLEGAL?  To NOT send a
| > | > signal and still charge you?  The short answer is no.  They covered
| > | > their butts by their agreements, or contracts.  In that little,
small
| > | > type that every sales rep. tries to "blow by you", they state that
"IT
| > | > IS THE CUSTOMERS RESPONSIBILITY TO CALL THE MONITORING CENTER
WEEKLY"
| > | > to make sure they are active.  Most rep.'s will tell you to do
| > whatever
| > | > is comfortable, whether a weekly call, or a monthly call.  Any SALES
| > | > REP worth his or her salt, if he/she REALLY cares about your safety,
| > | > WILL tell you to make those calls.  It is the ONLY way you will know
| > | > for sure.
| > | >
| > | > If you don't do this simple task, and remind yourself to do it, you
| > | > risk having a serious emergency event, with no response, at your
| > | > residence.  Almost as bad, in the long run, short of having a non
| > | > responsive emergency event, you will be paying for a service you are
| > | > NOT receiving.
| > | >
| > | > Don't be misled.  Be safe!  If you have any questions, please do not
| > | > hesitate to e-mail me.
| > | >
| > |
| > |
| >
| >
|
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