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Re: ARE YOU REALLY BEING MONITORED? READ THIS
'fraid so but most of your stuff is really good, so we let it slide ehhh?
"Doug L" <vssdoug@xxxxxxx> wrote in message
news:yNOdncJrrpIRuODeRVn-ug@xxxxxxxxxxxxxxx
> You mean I've just fed the troll?
>
> Doug L
>
> --
>
> "Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:Ky9ff.35$ta4.1045@xxxxxxxxxxxxxxxxxx
> > Sonic sounds like Paulie re-incarnate but on a different mission of
> > misinformation.
> >
> >
> > "Doug L" <vssdoug@xxxxxxx> wrote in message
> > news:IsidnbddDIDcvuDeRVn-jg@xxxxxxxxxxxxxxx
> > | That is not how it works, the monitoring center doesn't dial into
each
> > | customers home and wait for a signal, its the other way around, if a
> > timer
> > | test is programmed into a panel at the customers premises, then the
> > control
> > | panel calls the monitoring center at preset intevals, if this test
> > signal
> > is
> > | not received at the monitoring center then the monitoring station
system
> > | will flag a no timer test and the appropriate action can be taken.
> > |
> > | Mastermind from MAS (General Electric) is but one of many software
> > packages
> > | used in the industry.
> > |
> > |
> > | Doug L
> > |
> > | --
> > |
> > | "Sonicduck" <jones1019@xxxxxxxxxxxxx> wrote in message
> > | news:1132272672.113574.41260@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > | > One of the most interesting, yet disturbing things about monitored
> > | > security systems is their ability to tell whether your system is
> > | > actually online or not. The method most companies do this, and most
> > | > security consultants do not bother to tell their prospects, is by an
> > | > "electronic bullet". The electronic signal is sent from the
> > monotoring
> > | > center and "dials into" each customer home, and waits for a signal
> > | > telling it that everything is working ok.
> > | >
> > | > This activity cannot be done all the time. Realistically, it can
only
> > | > be done efficiently once a month. First, the companies performing
> > this
> > | > "service" have to pay for all the long distance phone charges, the
> > | > postage for letters notifying those failing, that their system needs
> > | > service, and the humans performing these tasks, usually get paid by
> > the
> > | > hour. I knew the receptionist in our branch (ADT) was charged with
> > | > this task. She used to tell me it was an impossible task.
> > | >
> > | > While working at ADT, I discovered through conversations with
> > | > installers and managers that they NO LONGER send this test signal.
I
> > | > had access to ADT's at home VPN, or remote access to their website
and
> > | > database, through the internet. I was shown an area on Mastermind,
> > the
> > | > software used by most, if not all major security companies to track
> > | > everything from billing to service, to account, and alarm status
> > | > history. The area I was shown detailed any service related issues.
> > | > One night, while learning the system, and using my town code, I
> > | > discovered about 14 of my recently installed customers were NOT
being
> > | > monitored. They had "error codes", when tested from the initial
> > | > install. When I confronted my manager, and asked him why, he
> > said,"ask
> > | > the install/service manager." I asked him, and he just sighed, and
> > | > never really gave me an answer or promise to correct these issues.
I
> > | > feel like I must have opened a can of worms. What this means to me,
> > is
> > | > that many, many customers are out there, that are paying for
> > moitoring,
> > | > but are not even online to the monitoring center. They won't know
> > | > unless their alarm goes off, and no one calls.
> > | >
> > | > In Bell South from Protection One's defense, and Brinks, to the best
> > of
> > | > my knowledge, both companies are still sending the bullets monthly.
> > | > ADT is not. It was simply too expensive for a company with 5
million
> > | > customers to do it once each month. Is this ILLEGAL? To NOT send a
> > | > signal and still charge you? The short answer is no. They covered
> > | > their butts by their agreements, or contracts. In that little,
small
> > | > type that every sales rep. tries to "blow by you", they state that
"IT
> > | > IS THE CUSTOMERS RESPONSIBILITY TO CALL THE MONITORING CENTER
WEEKLY"
> > | > to make sure they are active. Most rep.'s will tell you to do
> > whatever
> > | > is comfortable, whether a weekly call, or a monthly call. Any SALES
> > | > REP worth his or her salt, if he/she REALLY cares about your safety,
> > | > WILL tell you to make those calls. It is the ONLY way you will know
> > | > for sure.
> > | >
> > | > If you don't do this simple task, and remind yourself to do it, you
> > | > risk having a serious emergency event, with no response, at your
> > | > residence. Almost as bad, in the long run, short of having a non
> > | > responsive emergency event, you will be paying for a service you are
> > | > NOT receiving.
> > | >
> > | > Don't be misled. Be safe! If you have any questions, please do not
> > | > hesitate to e-mail me.
> > | >
> > |
> > |
> >
> >
>
>
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