Re: ARE YOU REALLY BEING MONITORED? READ THIS

["Doug L" <vssdoug@xxxxxxx>]

You mean I've just fed the troll?

Doug L

--

"Crash Gordon" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:Ky9ff.35$ta4.1045@xxxxxxxxxxxxxxxxxx
> Sonic sounds like Paulie re-incarnate but on a different mission of
> misinformation.
>
>
> "Doug L" <vssdoug@xxxxxxx> wrote in message
> news:IsidnbddDIDcvuDeRVn-jg@xxxxxxxxxxxxxxx
> | That is not how it works,  the monitoring center doesn't dial into each
> | customers home and wait for a signal, its the other way around, if a
> timer
> | test is programmed into a panel at the customers premises, then the
> control
> | panel calls the monitoring center at preset intevals, if this test
> signal
> is
> | not received at the monitoring center then the monitoring station system
> | will flag a no timer test and the appropriate action can be taken.
> |
> | Mastermind from MAS (General Electric) is but one of many software
> packages
> | used in the industry.
> |
> |
> | Doug L
> |
> | --
> |
> | "Sonicduck" <jones1019@xxxxxxxxxxxxx> wrote in message
> | news:1132272672.113574.41260@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> | > One of the most interesting, yet disturbing things about monitored
> | > security systems is their ability to tell whether your system is
> | > actually online or not.  The method most companies do this, and most
> | > security consultants do not bother to tell their prospects, is by an
> | > "electronic bullet".  The electronic signal is sent from the
> monotoring
> | > center and "dials into" each customer home, and waits for a signal
> | > telling it that everything is working ok.
> | >
> | > This activity cannot be done all the time.  Realistically, it can only
> | > be done efficiently once a month.  First, the companies performing
> this
> | > "service" have to pay for all the long distance phone charges, the
> | > postage for letters notifying those failing, that their system needs
> | > service, and the humans performing these tasks, usually get paid by
> the
> | > hour.  I knew the receptionist in our branch (ADT) was charged with
> | > this task.  She used to tell me it was an impossible task.
> | >
> | > While working at ADT, I discovered through conversations with
> | > installers and managers that they NO LONGER send this test signal.  I
> | > had access to ADT's at home VPN, or remote access to their website and
> | > database, through the internet.  I was shown an area on Mastermind,
> the
> | > software used by most, if not all major security companies to track
> | > everything from billing to service, to account, and alarm status
> | > history.  The area I was shown detailed any service related issues.
> | > One night, while learning the system, and using my town code, I
> | > discovered about 14 of my recently installed customers were NOT being
> | > monitored.  They had "error codes", when tested from the initial
> | > install.  When I confronted my manager, and asked him why, he
> said,"ask
> | > the install/service manager."  I asked him, and he just sighed, and
> | > never really gave me an answer or promise to correct these issues.  I
> | > feel like I must have opened a can of worms.  What this means to me,
> is
> | > that many, many customers are out there, that are paying for
> moitoring,
> | > but are not even online to the monitoring center.  They won't know
> | > unless their alarm goes off, and no one calls.
> | >
> | > In Bell South from Protection One's defense, and Brinks, to the best
> of
> | > my knowledge, both companies are still sending the bullets monthly.
> | > ADT is not.  It was simply too expensive for a company with 5 million
> | > customers to do it once each month.  Is this ILLEGAL?  To NOT send a
> | > signal and still charge you?  The short answer is no.  They covered
> | > their butts by their agreements, or contracts.  In that little, small
> | > type that every sales rep. tries to "blow by you", they state that "IT
> | > IS THE CUSTOMERS RESPONSIBILITY TO CALL THE MONITORING CENTER WEEKLY"
> | > to make sure they are active.  Most rep.'s will tell you to do
> whatever
> | > is comfortable, whether a weekly call, or a monthly call.  Any SALES
> | > REP worth his or her salt, if he/she REALLY cares about your safety,
> | > WILL tell you to make those calls.  It is the ONLY way you will know
> | > for sure.
> | >
> | > If you don't do this simple task, and remind yourself to do it, you
> | > risk having a serious emergency event, with no response, at your
> | > residence.  Almost as bad, in the long run, short of having a non
> | > responsive emergency event, you will be paying for a service you are
> | > NOT receiving.
> | >
> | > Don't be misled.  Be safe!  If you have any questions, please do not
> | > hesitate to e-mail me.
> | >
> |
> |
>
>