Re: NextAlarm and ABn Adapter Question

["Jackcsg" <nospam@xxxxxxxxxx>]

I'd be contacting the AG in your State, and making him/her aware.

"Jen...tel" <poleclimber@xxxxxxxxx> wrote in message
news:1131151053.287482.158240@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Jackcsg, the ABN does communicate with the computers at Nextalarm
> frequently.  It does not communicate only once a night like other
> alarms.  It does not communicate all the time so disconnect it and it
> could be an hour before they know.  It will tell you at your computer
> that a network device was disconnected but if your not there????
> You need to connect it to a wall outlet with aplug in transformer.
> remove the plug and your ABN is dead.  (had that happen with the
> digium).
> Nextalarm does not monitor any alarms at all.  They operate a computer
> server center.  If all you use is the e-mail notification or auto cell
> phone notification, it's through their computers, no human involved.
> If you have monitoring with humans involved, the alarm goes to Next and
> is rerouted to their contract centers in CA or NJ.  They become only a
> middleman to send signals.  I had the actual human service and the
> response sucked.  Took longer for the monitoring to get the rerouted
> message.  Had it delayed for over 15 minutes once.  they claimed they
> got it later, BS, Next's computer said 10am received, the monitoring
> center said they got it from next at 10:15 am, A delay for what?
> The ABN also simulates so much that the alarm does not know if the
> message went through.  IT DOES NOT NEED TO BE TALKING TO THE ALARM
> MONITORING FOR THE ABN TO TELL THE ALARM SYSTEM IT WAS SUCESSFUL.  All
> it does is pretend everything worked even if it didn't, and hopes it
> can eventually get through to send the alarm message.  I had a DSL
> service outage and the alarm never told me it didn't communicate.
> Before going with Next, it would dial and dial and say it didn't
> communicate.  I did switch to a real service.
> Crash, U B Right on the Head!  Next has no idea if what they get from
> the alarm is what is really going on.  You can tell them a door is on a
> zone when it's a panic button.  Ypou can tell them all your zones are
> holdup alarms and that's all they know.  You can make up anything and
> they dont know.  I was dumb when SO stopped responding to alarms and
> decided to go with the low price.  After buying one adapter only to
> have to buy another, i bet they make lots of money selling adapters.
> Thats probably where their bread and butter comes from.  I got a tip
> from one person who said to hook the entry items to 2 zones, one listed
> as a entry the other as a motion.  Open a door and they got both door
> and motion, was a good way to simulate multi-zones to get response.
> Next didn't have a clue, still don't.
>