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Re: napco cancel code
Most modern CS have the ability to display whatever message you want
based on the code received. Instead of displaying "Opening" you may be
able to have them define the open code as a "Cancel". That way the CS
operator doesn't have to make use his judgment as to what to do. He
just does what it says on screen.
Some CS software also provides the option to delay the on-screen
display of an alarm for [nn] seconds. If your CS can do so, consider
delaying the response to the delay door an extra 5-10 seconds to give
the homeowner time to disarm if he messes up. Of course you'll want to
discuss this with thye client first to be sure he accepts the slight
delay. Get his assent in writing as a signature on a work order where
you've described the changes you're making.
Regards,
Robert L Bass
www.BassBurglarAlarms.com
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