RE: Re: cbus Wiser config agony

["Dean Barrett" <dean@xxxxxxxxx>]

Paul

Have you progressed at all ?

I spent a couple of hours at the weekend and finally succeeded.

I did as Kevin suggested - reverted CNI to 192.168.2.2 via the IP tool -
then set router/wiser back to 192.168.2.1

After a couple of restarts, finally got back to the proper GUI and sure
enough the buttons for remote access/toolkit etc. were all red - though I
think even this is a little confusing, as when red the text says enable
toolkit, and when green they say disable toolkit etc.

Did another reboot, and then changed CNI and Router back to my addresses,
loaded a PICED project and all is working.

Certainly a tortured experience, and one which I'm sure Clipsal could have
documented if they really wanted to !!



Dean.


-----Original Message-----
From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf Of
Pauls Hotmail
Sent: 15 February 2010 16:39
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] Re: cbus Wiser config agony

No, not yet, - mainly on the basis of some of the comments I've seen in the
CBUS forums from some of the CIS guys who hang out there...

Most of the response from CIS in the forums seems to be along the lines of:
This product is complicated, it's meant to be installed by qualified
installers not end-users, - if you are having problems, get support from
your "qualified installer" or the vendor who sold it to you...

I.E. not a hugely helpful statement... - which is not to say of course that
they aren't helpful in the forums, - far from it! - but the forums are not
the official support arm of CIS, and the guys from CIS that hang out there
do so of their own volition (and very thankful for that I am...)

Paul G.


> -----Original Message-----
> From: ukha_d@xxxxxxx [mailto:ukha_d@xxxxxxx] On Behalf
> Of Mark McCall
> Sent: 15 February 2010 15:25
> To: ukha_d@xxxxxxx
> Subject: Re: [ukha_d] Re: cbus Wiser config agony
>
> Paul
>
> Have you passed on any of this to C-Bus directly for their comments?
>
> M.
>
>
> On Mon, Feb 15, 2010 at 3:13 PM, Pauls Hotmail
> <paul_gordon@xxxxxxx> wrote:
> > LOL! - yes, that's *exactly* where I am right now... just can't
get
> PICED to
> > connect to the wiser unit...
> >
> > When your transfer manager auto-finds HOME@xxxxxxxxxxxxx - does
the
> icon
> > have a little red dot on it? - I have no idea if that has any
> significance
> > or not? - just wondering if the red bit signifies it's
"offline" or
> > something?...
> >
> > It is, as you say, such a shame, because until now, I've had a
> blinding time
> > with CBUS, nothing even vaguely resembling a failure, it's been
> > rock-
> solid,
> > and 100% reliable for the several years I've been running it. -
> Plenty of
> > frustrations along the way of course, but invariably that's been
> > down
> to my
> > own lack of product expertise... (I did do the CBUS training
course
> > a
> few
> > years ago, but it's a testament to just how good it is, that ever
> since
> > then, I've hardly ever needed to connect to it to change
anything,
> > so
> most
> > of the stuff I learned back then is largely forgotten...)
> >
> > This however, just isn't good enough! - having to use THREE
separate
> > software tools just to perform the most basic commissioning of
the
> unit??? -
> > what's that all about?
> >
> > It's been embarrassing for me too... to have to, for the first
time
> ever,
> > defend a CBUS purchase to SWMBO, who knows only too well how much
> this unit
> > cost (she's probably converted that into how many pairs of shoes
or
> handbags
> > that might have bought!) and is giving me a hard time (only
partly
> > in
> jest I
> > suspect), about having "wasted the money" and
"what a pile of cack -
> it
> > doesn't work" - both direct quotes.... :-(
> >
> > Perhaps the CBUS training courses have improved quite a bit since
I
> did
> > one... - I don't recall there being a section on being psychic in
my
> > training... ;-) - that's the excuse I could fathom for the
> documentation on
> > commissioning this being so sorely lacking. - someone at Clipsal
> should get
> > the back of their legs slapped, - very hard!
> >
> > If I get *anywhere* with this over the course of the week, I'll
let
> you
> > know!
> >
> > Cheers.
> >
> > Paul G.
> >
> >
>
>
> ------------------------------------
>
>
> Yahoo! Groups Links
>
>
>



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