Re: Re: cbus Wiser config agony

[Mark McCall <lists@xxxxxxxxxxxxxxxxxxx>]

Paul

Have you passed on any of this to C-Bus directly for their comments?

M.


On Mon, Feb 15, 2010 at 3:13 PM, Pauls Hotmail <paul_gordon@xxxxxxx>
wrote:
> LOL! - yes, that's *exactly* where I am right now... just can't get
PICED to
> connect to the wiser unit...
>
> When your transfer manager auto-finds HOME@xxxxxxxxxxxxx - does the
icon
> have a little red dot on it? - I have no idea if that has any
significance
> or not? - just wondering if the red bit signifies it's
"offline" or
> something?...
>
> It is, as you say, such a shame, because until now, I've had a
blinding time
> with CBUS, nothing even vaguely resembling a failure, it's been
rock-solid,
> and 100% reliable for the several years I've been running it. - Plenty
of
> frustrations along the way of course, but invariably that's been down
to my
> own lack of product expertise... (I did do the CBUS training course a
few
> years ago, but it's a testament to just how good it is, that ever
since
> then, I've hardly ever needed to connect to it to change anything, so
most
> of the stuff I learned back then is largely forgotten...)
>
> This however, just isn't good enough! - having to use THREE separate
> software tools just to perform the most basic commissioning of the
unit??? -
> what's that all about?
>
> It's been embarrassing for me too... to have to, for the first time
ever,
> defend a CBUS purchase to SWMBO, who knows only too well how much this
unit
> cost (she's probably converted that into how many pairs of shoes or
handbags
> that might have bought!) and is giving me a hard time (only partly in
jest I
> suspect), about having "wasted the money" and "what a
pile of cack - it
> doesn't work" - both direct quotes.... :-(
>
> Perhaps the CBUS training courses have improved quite a bit since I
did
> one... - I don't recall there being a section on being psychic in my
> training... ;-) - that's the excuse I could fathom for the
documentation on
> commissioning this being so sorely lacking. - someone at Clipsal
should get
> the back of their legs slapped, - very hard!
>
> If I get *anywhere* with this over the course of the week, I'll let
you
> know!
>
> Cheers.
>
> Paul G.
>
>


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