Re: Guidence needed with Distance Selling Regulations...

[Calum Morrell <calum@xxxxxxxxxxxx>]

Andrew Kilgore wrote:

>>The item was faulty so this is not covered by the DSD, it's covered
by
>>the Sale of Goods Act. You have the statutory right to a full
refund of
>>all costs, including the proportion of delivery over just a single
item.
>
>
> Calum,
>
> Thanks very much for this...
> Can you point me to an official website/document/clause that I can use
to battle my case...?

Of course, I should have done so straight off. Have a look at the
following PDF by the DTI

http://www.dti.gov.uk/ccp/topics1/pdf1/bus_guide.pdf

You want particularly page 20, section 12.6 ... I would need to find my
documents of the SoGA if you need further info.

--
Calum Morrell
www.drochaid.org