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The UKHA-ARCHIVE IS CEASING OPERATIONS 31 DEC 2024


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Re: Guidence needed with Distance Selling Regulations...



> The item was faulty so this is not covered by the DSD, it's covered by
> the Sale of Goods Act. You have the statutory right to a full refund
of
> all costs, including the proportion of delivery over just a single
item.

Calum,

Thanks very much for this...
Can you point me to an official website/document/clause that I can use to
battle my case...?

Many thanks,
Andy.





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