Re: Help needed with dead colour Pronto

["keyvan2r" <keyvan@xxxxxxxxxxxxx>]

--- In ukha_d@xxxxxxx, "Phil Harris" <phil@a...> wrote:
>
> > LOL, dont tar iPods with the same brush as prontos. Ipods are
> > very repairable both by apple and by 3rd party suppliers.
> > Apple offer excellent warranty on iPods plus extended cover
> > at a very reasonable price.
>
> Is this some reputation that I am unaware of (for both iPods and
Prontos)?
>
> It is perfectly possible to get Prontos repaired out of warranty
by Philips
> if you need to do so however it just isn't cheap.
>
> Phil

I only made the comment about the iPod was in relation to the fact
that in the earlier versions of iPod, when the battery died there
was no chance of getting a replacement, so naturally that would
render it "unrepairable". Serious flaw in both design and
customer
care in my view. When NiMH batteries are so common and generally
have a 2/3 year life span, it seems silly for the manufacturer not
to "allow" the sale of these units as spares.
How do you go about getting the ProntoPro repaired, even though it
may not be cheap?

Phil; did you get my email this afternoon?

Cheers

Keyvan



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