RE: Failed hard disk recovery - Help

[ian.bird@xxxxxxx]

I did exactly that after a 27gig one packed up within the warranty. About
15 quid to send it to holland and after two months a used serviceable
replacement arrived back with a short warranty (30 days?).  I think it
lasted 31 days and I was not stupid enough to put any data on it, just had
it in the machine to see it would work.

Pretty crap parts and service from IBM if you ask me.

Ian







"Graham Howe" <graham@xxxxxxx>
19/09/2003 11:17
Please respond to ukha_d


To:     <ukha_d@xxxxxxx>
cc:
Subject:        RE: [ukha_d] Failed hard disk recovery - Help


Oh dear, another IBM piece of crap bites the dust. I've lost 3 out of
the 4 I mistakenly bought 2 years ago.

I don't think there is anything you can do yourself, but there is a list
member here who does data recovery, Calum Morrell.

Don't forget to send the piece of crap back for a replacement too if it
is within the three year warranty. I believe IBM support is now through
Hitachi. Of course I have never dared to put the replacement disks in
anything, but it is important from a principal point of view to get
something back.

Graham

-----Original Message-----
From: biggles299 [mailto:charles@xxxxxxx]
Sent: 19 September 2003 10:56
To: ukha_d@xxxxxxx
Subject: [ukha_d] Failed hard disk recovery - Help


My IBM 75GXP hard disk has given up the ghost. Does anyone have any
personal recommendations for a data recovery house. There seem to be
plenty out there but I would be interested in any feedback from the
group.
Any suggestions for recovery solutions I can try myself would be
gratefully received.
It looks like the disk cannot find it's boot record.

Symptoms are
Bios can detect the drive.
Drive makes a Tsk tsk tsk sound on boot
Bios reports HDD error
Running IBM drive fitness test gives failure code 0x72 Smart Failure.

So far I have tried:
Manually setting the bios
Another machine
Run as master, run as slave drive

Thanks in advance

Charles




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