RE: Re: Anyone switched their ADSL supplier?

["Ben McCormack" <ben.mccormack@xxxxxxx>]

Hi

I can second everything that Patrick says, I have been with A&A for
about 5
months now and they have been very very good. Anyone looking for an ADSL
supplier I would have a look at A&A.

Usual disclaimers apply etc

Ben

-----Original Message-----
From: patricklidstone [mailto:patrick@xxxxxxx]
Sent: 08 May 2003 23:10
To: ukha_d@xxxxxxx
Subject: [ukha_d] Re: Anyone switched their ADSL supplier?



> I switched from BT Openworld to Eclipse. BT screwed me over by
giving me
> the wrong cancellation date. Told me one date, cut me off 3 days
> earlier.

I switched from Easynet to Andrews & Arnold.
It took Easynet 4 months to action the disconnection, which is in
keeping with my overall experience of their awful customer services.
When the switch over did finally occur, A&A were able to pick up the
pieces in a matter of hours. I've not had a significant interruption
in the 12mo+ since, a stark constrast to Easynet. A&A are truly
phenomenal... I can't fathom why anyone would opt for an inferior
service for GBP 70+ /month from Easynet when better can be had from
A&A for a third the price.

Usual disclaimers apply, IME etc.
Patrick



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