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The UKHA-ARCHIVE IS CEASING OPERATIONS 31 DEC 2024


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Re: Anyone switched their ADSL supplier?


  • To: ukha_d@xxxxxxx
  • Subject: Re: Anyone switched their ADSL supplier?
  • From: "patricklidstone" <patrick@xxxxxxx>
  • Date: Thu, 08 May 2003 22:09:50 -0000
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx


> I switched from BT Openworld to Eclipse. BT screwed me over by
giving me
> the wrong cancellation date. Told me one date, cut me off 3 days
> earlier.

I switched from Easynet to Andrews & Arnold.
It took Easynet 4 months to action the disconnection, which is in
keeping with my overall experience of their awful customer services.
When the switch over did finally occur, A&A were able to pick up the
pieces in a matter of hours. I've not had a significant interruption
in the 12mo+ since, a stark constrast to Easynet. A&A are truly
phenomenal... I can't fathom why anyone would opt for an inferior
service for GBP 70+ /month from Easynet when better can be had from
A&A for a third the price.

Usual disclaimers apply, IME etc.
Patrick



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