Re: OT: UK Internet based computer shops

["Alancc" <alan.cc@xxxxxxx>]

I've been using www.bluepoint.net for the last year and have found their
service and customer support to be very good, you are allocated an account
bod so if you have problems you deal with the same person all the time.
They
only deal with companies but you can just pay with a card rather than a
credit account.

HTH

Alancc
----- Original Message -----
From: Michael McAree <michaelj@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Saturday, July 19, 2003 11:33 AM
Subject: RE: [ukha_d] OT: UK Internet based computer shops


> That's my big problem!!
> Since that store closed in Belfast my options are much more limited. I
> put all our business through them and am now having to look at some
> eTailers which makes this thread good!! I tend not to buy so many
> components anymore so maybe I have been lucky with online retailers
and
> faults. Glad of your advice on this matter.
>
> Regards
>
> Michael
>
>
> -----Original Message-----
> From: Ian Lowe [mailto:ian@xxxxxxx]
> Sent: 19 July 2003 11:18
> To: ukha_d@xxxxxxx
> Subject: Re: [ukha_d] OT: UK Internet based computer shops
>
>
> ----- Original Message -----
> From: "Michael McAree" <michaelj@xxxxxxx>
> >
> > >Personally, I would use an over the counter supplier 99.9% of
the
> > >time
> > now: the risks of dealing with the Internet cowboys are simply
too
> > great
> > >>compared to the cash savings.
> >
> > What risk? Hassle more like. There used to be a shop in Belfast
that
> > sold components over the counter and had a great range etc. I
even had
>
> > an account with them. They closed down out of the blue in May :-(
The
> > only over the counter place you can get components in Belfast is
> > probably PC World or Maplins!
>
> The risk is that the Internet supplier will ship known faulty or
second
> hand equipment, scoff at any notion of customer service, and flip you
> the finger when you ask for a replacement.
>
> *IN MY EXPERIENCE* this is a very real problem, and happens frequently
> enough that saving a couple of quid over a good local store is simply
> not worth the pain.
>
> Perhaps we are lucky in the West of Scotland, to have some really good
> PC suppliers, (people like Creative Computing, Infinity Computers and
> Kustom
> PCs) but when I have been fixing PC systems around the country, I have
> always been able to pick up a spare part when I need it by simply
asking
> someone for the local "PC bits shop".
>
> As I said in my original  post: "as always, your mileage will
vary".
>
> I.
>
>
>
>
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